FAQ
- How do I update my account details?
- How do I become a Fave partner/merchant?
- How do I get in touch with the Partner Management team?
- I cannot buy eCard. What is happening?
- I accidentally purchased an eCard. Can I get a refund?
- I have payment concern. How to cancel my FavePay transaction?
- I want to cancel my voucher. Can I get a refund?
- My payment attempt failed! What is happening?
- My payment was not successful! What do these payment statuses mean?
- How do I rate the Fave app?
- How do I leave my feedback from recent experience?
- How to apply for a job/internship with Fave?
- Where can I check my cashback balance?
- How long is my Fave Cashback valid for?
- How can agents leverage knowledge to help customers?
- How do I publish my content in other languages?
- How do I customize my Help Center?
- What are these sections and articles doing here?